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if there is anything we can do to help you guys please get pinkbike or nsmb.com to post it. we all share the passion ride on.http://vimeo.com/5395042 mountain bikes exel is certain types of terrain .lived in vic for 5yrs it happened to me and a couple buddies. buying a stolen bike/parts serious bad karma-you'll get yours in the end. the store tried working on it but couldn't find why there was some much play in the back end-so I called company to ask if they knew-the fellow i talked to was extremely unhelpful and argumentative. I have owned a devinci frantic for 3 yrs. and have had difficulty getting support from the company I own a devinci frantic and had to replace the bushings last year. I called devinci to find out how to get the replacements. Can't remember the guys name but he was less than helpful (putting it politely). Definately the last devinci I will buy!! About Us
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